Showing posts with label OC Transpo Customer Service. Show all posts
Showing posts with label OC Transpo Customer Service. Show all posts

Wednesday, May 31, 2017

OC Transpo is not very Customer Friendly

 
 
This afternoon I spent at least an hour weaving my way through the Saint Laurent Transit Station with about 90 other folks in order to purchase a bus pass for June. There were numerous senior citizens walking with canes and looking visibly tired. And there was no place to sit down except for a few minutes as we passed the bench inside the southern side of the Station: the ones used by customers who are waiting for buses going west. Other than that there wasn't a chair in sight even though there were a few places where seating of some kind could have been made available to those in need. A helping hand would have been nice too. And to top it all off there were only two sales clerks available. I wasn't too impressed to say the least
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